Hotel Policy

CHECK IN/ CHECKOUT POLICY


  • Check-in time: 12:00 Noon. Check-out time: 10:00 hrs.
  • Early arrivals will need to inform management in advance and will be charged one full night stay
  • Late check-out (11:00hrs to 15:00hrs) will incur a charge of half the daily room rate.
  • Check-out after 15:00hrs will incur 1 full night’s room charge.
  • Guests are requested to produce proper photo identification while checking-in
  • Valid Passport is mandatory for all Foreign guests

BOOKING POLICY


  • A 50% deposit of entire stay will be charged to confirm the booking.
  • Balance amount is to be cleared at the time of check-in. If payment is not received, the resort reserves the right to cancel the booking.


CANCELLATION POLICY


  • Confirmed dates /Days may be altered, cancelled or cut short only if intimation in writing reaches the management 10 days prior to the check in date.
  • +14 days prior to C/in - 30% of the Total Amount.
  • 7-14 days prior to C/in - 50% of the Total Amount.
  • Less than 7 days Prior to C/in or no show - 100% Retention
  • Please note it may take a minimum of 30 working days to process refunds.
  • Bookings cannot be cancelled during festive occasions. If cancelled, 100% retention is applicable

CHILD POLICY


  • Children below 5 yrs. or 1 child up to 12 yrs. free on sharing basis with parents, any additions are chargeable.
  • Children 6 – 12 yrs will be charged 50% for normal food buffets.
  • Any ala- carte orders and other packages are charged as per actuals.


PAYMENT OPTIONS


  • Credit Cards
  • Wire Transfers
  • National Electronic Fund Transfer (NEFT)
  • Cheques (only Indian accepted)
  • Demand drafts

Please Note :


  • Some packages and rates may have different cancellation policies which will be mentioned along with that particular package or rate.
  • All rates, where ever seen, are based on availability and are subject to change without notice.
  • Acceptable photo IDs are as follows: Driving license / voter ID card / PAN card, Aadhar card.
  • Pets are not permitted in the Hotel.
  • Smoking is only permitted in designated areas of the Hotel.
  • Ala Carte Menu is available for Bar and Snacks.
  • American Plan(AP) - Accommodation, Lunch, Dinner & Breakfast only
  • Published rates and any government taxes, levies are subject to change with-out prior notice
  • Acceptable photo IDs are as follows: Driving license / voter ID card / PAN card, Aadhar card.
  • Pets are not permitted in the Hotel.
  • Smoking is only permitted in designated areas of the Hotel.
  • Ala Carte Menu is available for Bar and Snacks.